How to get the best from your business
‘When to ask for outside help’ written by Steve Markwell
Consultants can help companies think in different ways, revise strategies and boost expertise.
In order to use consultants effectively, companies need to think carefully about the consultant they choose. They also need to pay close attention to how the relationship with the consultant is managed from inception to delivery of completed project.
‘How to choose a consultant’
Ask prospective consultants to:
- Describe how they would undertake the assignment.
- Describe similar projects they have undertaken and ask for references.
- Provide a draft work programme and timetable and include their fees.
- Describe the client liaison and management procedures.
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‘Making it happen’
Be clear about the type of consultancy needed before engaging a consultant.
Use consultants to gain missing skills or knowledge, stimulate internal debate, seek an objective viewpoint or to find help in entering new areas.
Don’t use consultants to get confirmation of an existing decision, avoid responsibility for unpopular actions or cope with polarised senior management.
Make any consultant you approach prove that they will be a good cultural fit
.‘When to use a consultant’
Companies may want to call in a consultant if they:
- Require skills or knowledge that are in short supply or are unusual or are need for only a short period of time.
- Want to facilitate and stimulate internal debate, perhaps prior to making significant changes.
- Are looking for an objective viewpoint free from company traditions, internal politics and attachment to previous recommendations.
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If a consultancy project is to succeed, companies and consultants must share expertise and resources.
(taken from an article in The Daily Telegraph summer 2007)
