Your path to excellence
GUIDANCE EVERY STEP OF THE WAY
Our consultants, all experts in their field, will help you identify where to make improvements and efficiencies, and support your team throughout your journey to excellence.
How do you monitor the standard of your food and service, your cleaning operations or other aspects of your soft facilities management? How do you consistently achieve and provide excellent value for money? How do you deal with staffing challenges and budgetary constraints?
We help you plan a clear, realistic and achievable path forward, not just to achieve your immediate goals but also to achieve great performance year after year.
RETAINER SUPPORTSTANDARDS
For many clients, we provide a retainer support service to ensure consistently high performance and value. This bespoke support may include planning, benchmarking, surveys, KPI audits, advice on costings and recruitment, anything to help you drive positive change in your catering and soft FM provision.
Whether you outsource or self-manage, we will work with you to:
• Meet operational and customer demands
• Take your business and team to new levels of operating
• Working towards more sustainable solutions
We place great emphasis on getting to know you and your team and monitoring performance over time with detailed audits and KPIs. We provide practical, impartial advice on where and how to improve anything from lunch service in a school to cleaning operations in a hospital or food procurement and tendering for a hotel.