Julie has all round experience within the cleaning/facilities industry for over 33 years and is a long term member of BICSc (British Institute of Cleaning Science).
Expertise, includes the management of cleaning operations within the NHS for 11 years, for the past 25 years has had a very successful career as a cleaning Sales and Marketing Manager within the Education/ Commercial sectors working with large organisations and medium family managed businesses.
Experience includes: collation of site information and client requirements, preparation of bespoke cleaning specifications, finances and proposals, benchmarking productivity ratios, producing recommendations for innovative solutions in chemicals / equipment. Emphasis is always on quality of service whilst producing value for money. Preparation and delivery of presentations to clients. Regular reviews of existing business to produce further recommendations and efficiencies. Conducting audits, SLA /KPI analysis and feedback.
Julie has also taken an active involvement in account management getting to know each and every customer to ensure that the client’s specific requirements are delivered to complete satisfaction.
Areas of Expertise
- Cleaning reviews
- Monitoring standards
- Carrying out audits
- Reviewing labour productivity ratios
- Conducting Health and Safety reviews
- Assessing equipment and chemicals usage