

One-to-One Coaching for Heads of Department – A Targeted Leadership Support Service from ISCC
As part of ISCC’s commitment to supporting clients through effective change management, we are pleased to offer a tailored one-to-one coaching service for Heads of Department working in facilities management across education, hospitality, and healthcare.
Operational leaders—whether in estates, catering, cleaning, or security—are often at the front line of implementing change. Coaching offers them a structured, confidential space to reflect, strengthen leadership capability, and confidently manage team and service expectations during periods of transition.
Supporting your front-line leaders through one-to one coaching will underpin the success of your project.


Our coaching programme is available in three flexible tiers:
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Foundational – 3 sessions | £2,000
Focused on core leadership behaviours, role clarity, and addressing immediate challenges.
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Development – 6 sessions | £3,500
Designed to support leaders as they navigate team dynamics and politics, helping them build team alignment during the transition. This programme is about growing the capacity of leaders by developing their self-awareness and exploring mindset shifts.
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Strategic – 12 sessions | £6,000
A comprehensive programme for senior leaders providing deeper leadership development and regular dedicated time and space to think for those managing complex, multi-team or strategic initiatives.
By offering this service, ISCC enables clients to invest in the growth and resilience of their key people, supporting stronger leadership, improved team performance, and smoother change implementation across facilities functions.
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